Pairing Issues : My smartwatch is not detected by my smartphone. What should I do?

Modified on Mon, 3 Jun at 11:47 PM

1. Ensure your smartwatch is not already paired with another device.

2. Use the mobile application (Abyx Fit) for pairing, not the smartphone's Bluetooth settings.

3. Follow these steps based on your scenario:


  • Scenario 1: Already connected to your smartphone
    • Unpair the smartwatch from your smartphone's Bluetooth settings.
    • Restart your smartwatch and close the Abyx Fit app.
    • Open the Abyx Fit app and follow the pairing instructions.
  • Scenario 2: Connected to another smartphone
    • Unpair the smartwatch from the other smartphone's Bluetooth settings.
    • Restart your smartwatch and close the Abyx Fit app.
    • Open the Abyx Fit app on your new smartphone and follow the pairing instructions.
  • Scenario 3: Detected in Bluetooth settings but not in the app
    • Unpair the smartwatch from Bluetooth settings.
    • Restart your smartwatch and close the Abyx Fit app.
    • Open the Abyx Fit app and follow the pairing instructions.







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